FAQs

Frequently Asked Questions

At RiverCross, we believe transformation begins with understanding. Below you’ll find answers to some of the most common questions about who we are, how we work, and how you can join the movement.

If you don’t see what you’re looking for, we’d love to connect—just contact our team.

About RiverCross

What is RiverCross—and what problem do you address?

RiverCross equips trusted local caregivers—teachers, pastors, relatives, and community leaders—with Christ-centered, trauma-informed training and resources so children in distress can overcome adversity, heal, and thrive. We exist because millions of children face abuse, neglect, and loss. RiverCross helps break that cycle by strengthening the caregivers already in their lives.

What makes RiverCross different?

We believe God has already placed the right people in the right places to care for children in distress. Instead of building new programs, we strengthen those caregivers with tools that unite biblical truth and evidence-based trauma care—so healing multiplies through relationships and local leadership.

What does “Christ-centered, trauma-informed” mean?

Our approach integrates Scripture with evidence-based practices in trauma care. Caregivers learn to respond with safety, compassion, and faith—helping children move from hurt to wholeness in Jesus’ name.

Where does RiverCross work?

We serve through trusted partners across Africa—including Zimbabwe, Zambia, Kenya, Uganda, Malawi, Tanzania, Rwanda, and more—with a learning lab in Zimbabwe that models and refines programs. Check out our impact!

Our Approach & Impact

What are RiverCross audio dramas—and why use story?

Story reaches hearts before it reaches minds. RiverCross audio dramas combine biblical truth and trauma-informed care through relatable narratives, helping caregivers and children see themselves in the story and believe healing is possible. Explore RiverCross Resources!

How does RiverCross equip caregivers and partners?

Through a Training-of-Trainers (ToT) model, RiverCross Trainers equip local leaders who train caregivers in their own communities. This approach builds ownership, dignity, and sustainability—so transformation grows without dependence. See How Training Works!

How do you measure impact?

We track both data and stories—through real-time WhatsApp surveys, partner reporting, and external research with universities such as Kentucky and Harvard. Every metric tells the same story: when caregivers are equipped, children heal—and communities are transformed. See Our Impact!

Get Involved & Give

How can I get involved?

You can listen, pray, learn, give, or advocate. Start by hearing a short scene from Bridge to Freedom, join a Discovery Group, or become part of The Trellis, our monthly giving community. Every step helps children in distress find safety, faith, and wholeness. Get Involved!

How is my donation used?

Your generosity equips caregivers and strengthens partners—funding training, translation, curriculum, and coaching that help children move from trauma to thriving. Donate!

Is my gift tax-deductible and are you financially transparent?

Yes. RiverCross Global is a registered 501(c)(3) nonprofit (EIN 61-1669939). All gifts are tax-deductible to the extent allowed by law. We publish an annual report and IRS Form 990 and are committed to faithful stewardship.